Our Story

Born from a love of French tradition and a desire to bring something truly special to the neighbourhood — we are a bakery-café where every pastry tells a story and every visit feels like a warm welcome.

2018 — The Beginning

It started in a small home kitchen in Paris, experimenting with croissant doughs late into the night.

2021 — Opening Day

We opened our first café with just six items on the menu and a queue out the door from day one.

Today — Still Baking

Every morning we still start from scratch, the same way we always have — just with a few more familiar faces.

Meet The Team

The people behind every pastry, every plate and every warm welcome.

Sophie Martin

Sophie Martin

Head Baker & Founder

Trained in Paris for six years, Sophie brought her passion for laminated doughs back home to start The Crumb Factory.

James Holloway

James Holloway

Pastry Chef

James specialises in our dessert range, bringing a modern twist to classic French patisserie with every creation.

Aisha Patel

Aisha Patel

Front of House Manager

Aisha makes sure every visitor feels at home the moment they walk through the door — the heart of our hospitality.